Question 1

How much does it cost to ship a car?

Accepted Answer

The cost to ship a car depends on several factors: the distance traveled, vehicle size, transport type (open or enclosed), and current carrier availability. As a general guide, shorter hauls under 500 miles typically run $300–$700, while cross-country shipping usually falls between $900 and $1,500. Enclosed transport runs roughly 30–40% more than open transport.

Question 2

Who actually transports my vehicle?

Accepted Answer

Road Runner Vehicle Transports is a licensed and bonded auto transport broker, not a direct carrier. We act as an intermediary, matching you with a vetted, FMCSA-authorized motor carrier.

Question 3

Is Road Runner Vehicle Transports licensed and bonded?

Accepted Answer

Yes. Road Runner Vehicle Transports operates under active federal brokerage authority (MC #1151143-B, USDOT #3494344) issued by the FMCSA, and maintains the federally required $75,000 surety bond.

Question 4

How do you vet the carriers you work with?

Accepted Answer

Before any carrier is approved for a shipment, we verify their MC/DOT number with the FMCSA SAFER system, confirm active operating authority, check cargo insurance certificates, and review their safety rating and compliance history.

Question 5

What is door-to-door vehicle transport?

Accepted Answer

Door-to-door vehicle transport is a service where we pick up your vehicle from your specified location and deliver it directly to your destination, providing maximum convenience for our customers.

Question 6

How do I schedule a transport pickup?

Accepted Answer

You can schedule a pickup by contacting us through our website, phone, or email. Our team will guide you through the process and gather all necessary information.

Question 7

What should I expect on the day of pickup?

Accepted Answer

On the day of pickup, our driver will arrive at your location to inspect the vehicle, document its condition, and load it for transport.

Question 8

What happens if my vehicle is damaged during transport?

Accepted Answer

Every carrier in our network is required to maintain active cargo insurance. In the rare event of damage, document it on the Bill of Lading at delivery and file a claim directly with the carrier's insurance provider.

Question 9

Are there any restrictions on what I can transport?

Accepted Answer

Yes, there are restrictions on transporting hazardous materials, personal belongings, and inoperable vehicles. Please consult us for a full list of restrictions.

Question 10

How can I pay for the transport service?

Accepted Answer

We offer several payment options, including credit card, bank transfer, and cash. Payment details will be discussed during the scheduling process. A 3.95% processing fee applies to credit card payments.

Question 11

Can I cancel my order after booking?

Accepted Answer

Yes. If you cancel before a carrier has been assigned, you receive a full refund with no cancellation fee. If a carrier has already been assigned on the scheduled pickup day, a $200 administrative fee applies.

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